… asks if the seller has any of that bread at the moment.. Do you have Block bread?. You can write a letter to ask for information from any source. I would like to inquire about one of your products, [product name]. Example Sales Email Questions to Ask Prospects “In light of [fact or statistic], what’s your strategy for [business area]?” “Are you interested in learning how [company in prospect’s … The opening is the first paragraph of a query letter and the hook should be placed in the first sentence of the first paragraph. How to Effectively Request Product Samples from Suppliers Kindly confirm your availability and preference if you’d like to change the time or location. Make sure you have addressed your letter to the right authority. Email It not only helps the customer but has the product he needs. Instead of saying “Your case has been investigated” and “The refund can’t be provided”, go for “I have carefully looked into your situation” and “We can’t issue a refund according to our policy”. Remind customers why they are getting the email. Useful Stock Phrases for Your Business Emails - Daily Writing Tips